FAQ's

Q: Are your doctors board-certified?

A: Dr. Paslin, Dr. Graham, and Dr. Littman are Board-Certified.

Dr. Hilger is Board-Eligible.

Q: What insurance plans do you accept?

A: We are members of most of the PPOs. However, we recommend our patients to verify with their insurance carriers that the attending physician is listed as a preferred PPO provider. We also belong to five HMOs which are Affinity Medical Group, Alta Bates Medical Group, Bay Valley Medical Group, Hill Physicians Medical Group, and Sutter East Bay Medical Group.

Q: Do I need a referral to see a dermatologist?

A: You do not need a referral to see our doctors if you are a member of the PPO. If you are covered by one of the HMO plans, you will need to contact your Primary Care Physician and request his/her office to issue the referral/authorization required by your specific HMO plan.

Q: Do you perform cosmetic procedures?

A: Yes. We offer Botox injections, Radiesse injections, IPL (Intense Pulsed Light), Iridex laser, dermabrasion, sclerotherapy, acid peels, and surgical correction of rhinophyma.

Q: What is your payment policies?

A: Co-payments and payments must be rendered at the time of the visit. For your convenience we accept cash, personal checks, Visa, Master Card, Discover, and American Express.

Q: What is your cancellation policies?

A: As a courtesy to our patients, we mail reminders cards 5-7 days prior to the appointment date. If you are unable to keep an appointment, we ask that you kindly provide us with 24 hours notice.

Locations:

Oakland office

460 34th Street
Oakland, CA 94609
Phone: (510) 652-8091
Fax:       (510) 652-5156

Alameda office

2241 Central Avenue, Ste D
Alameda, CA 94501
Phone: (510) 523-9866
Fax:       (510) 523-5207

San Ramon office

5401 Norris Canyon Rd, Ste 212
San Ramon, CA 94583
Phone: (925) 866-1920
Fax:       (925) 866-1920